Social media roundtables

Yesterday I moderated a table at the Social Media Club of DC's Breakfast Shonali had a nice writeup. A couple weeks ago, I also moderated two tables on social media at the NRF's Big Show in New York City. The attendees varied in experience. The one common thread I heard was the need to understand what tools customers are using now, and what they'll likely migrate to in the future. The links provide a good jumping point for some of the discussions spun out from those tables.